Terms and Conditions

Welcome to our online platform. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using any of our services.

1. Use of Our Services

Our site offers retail and tailoring services including the sale of men's apparel such as suits, business shirts, casual wear, denim, outerwear, footwear, accessories, and formal hire. Personal styling appointments and alteration services are also available. Your use of this service is subject to your compliance with these terms.

2. Orders and Payments

All orders placed through our platform are subject to availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraudulent activity. Payment must be made in full at the time of purchase via the accepted payment methods displayed on our site.

3. Pricing and Availability

Prices on our site are listed in Australian Dollars and are subject to change without prior notice. While we strive to ensure accurate product information and pricing, occasional errors may occur. In such cases, we reserve the right to correct the error and notify you accordingly.

4. Shipping and Delivery

We deliver items to addresses within Australia only. Delivery times may vary depending on product availability and location. While we endeavor to meet estimated delivery times, delays may occur due to unforeseen circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns and Alterations

For details on returns and alterations, please refer to our dedicated policies. Generally, bespoke tailoring and altered items are not eligible for return or refund. Standard return policies apply to off-the-rack purchases in accordance with Australian Consumer Law.

6. Personal Styling and Appointments

Personal styling appointments are provided based on availability and must be booked in advance. By attending an appointment, you agree to use our services in a respectful and courteous manner. We reserve the right to cancel or refuse service to any individual who behaves inappropriately.

7. Intellectual Property

All content, images, logos, and materials on this site are the property of The Dapper Gent or its licensors and are protected by Australian and international intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Dapper Gent shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our site or services. Our liability for direct damages is limited to the amount you paid for the relevant goods or services.

9. Privacy

Our collection, use, and handling of personal information in connection with your visit and purchases are governed by our Privacy Policy, which forms part of these terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or in connection to these Terms shall be subject to the exclusive jurisdiction of the courts in Melbourne.

11. Contact Information

If you have any questions about these Terms, please contact us at:

The Dapper Gent
287 Russell Street,
Melbourne, Victoria, 3000
Australia
Phone: (03) 9876 5432