Privacy Policy

Your privacy is important to us at The Dapper Gent. This privacy policy explains how we collect, use, disclose, and protect the personal information you provide when using our online platform and services.

Information We Collect

We collect personal information that you provide directly to us in connection with purchases, tailoring and alteration services, personal styling appointments, account creation, and other interactions with our site or physical stores. This information may include:

• Full name, date of birth, and contact details (postal address, phone number, email address)
• Billing and shipping information
• Payment details when you make a purchase
• Appointment details and preferences for tailoring or styling services
• Information you provide in communications with us
• Account login credentials, if you create an account

How We Use Your Information

We use the information collected to:

• Fulfil orders and deliver products and services you request
• Manage your account and provide customer support
• Schedule and manage tailoring, alteration, and personal styling appointments
• Send relevant communications regarding your orders, appointments, and our offerings
• Improve our services, website functionality, and user experience
• Comply with legal obligations and prevent fraudulent or unlawful activities

Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content and advertising. You can manage your cookie preferences through your browser settings.

Disclosure of Your Information

We do not sell your personal information. We may disclose your information to trusted service providers who assist us with order fulfilment, payment processing, marketing, and IT services, ensuring they comply with confidentiality and data protection standards.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or alteration. Our staff are trained on data privacy and we conduct regular security reviews.

Your Rights Under GDPR and Australian Privacy Laws

If you are located in Australia or the European Union, you have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal data
• The right to request correction or deletion of inaccurate or unnecessary data
• The right to object to or restrict processing of your personal data
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights or make a privacy-related inquiry, please contact us by mail at:

Retention of Data

We will retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.

Children’s Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will take steps to delete it promptly.

International Data Transfers

Your data may be stored and processed in Australia or other countries where we or our service providers operate. We ensure that such transfers comply with applicable data protection laws to safeguard your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated review date.

Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us by mail at the address listed above.